Herbalife Nutrition
Scheduled Maintenance Announcement
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 2024 - 21:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
May 18, 2024 21:00 - May 19, 2024 01:00 PDT
Scheduled - MyHerbalife will undergo maintenance on Saturday, May 18, 2024, starting at 7:30 p.m. PT. The maintenance window is expected to last approximately 11 hours and 30 minutes. During this period, Volume for placed orders will not be reflected in BizWorks and My Account. Additionally, promotions (such as free freight, free SKU, or cash vouchers) will not be applied, even if they are eligible. Payment services will be unavailable during the downtime and HL1 - Core Commerce application will be unavailable.
May 18, 2024 21:00 - May 19, 2024 01:00 PDT
Uptime over the past 90 days. View historical uptime.
Account Login Operational
90 days ago
100.0 % uptime
Today
Online Ordering ? Operational
90 days ago
99.99 % uptime
Today
MyHerbalife Under Maintenance
90 days ago
99.99 % uptime
Today
Online Application ? Operational
90 days ago
100.0 % uptime
Today
Receipting ? Operational
90 days ago
99.85 % uptime
Today
Point of Sale (POS) ? Operational
90 days ago
99.99 % uptime
Today
BizWorks Reports Under Maintenance
90 days ago
99.85 % uptime
Today
GoHerbalife Operational
90 days ago
100.0 % uptime
Today
Sales/Call Center Operational
90 days ago
95.71 % uptime
Today
HN MyClub Operational
90 days ago
99.99 % uptime
Today
Online Training/HNGrow ? Operational
90 days ago
100.0 % uptime
Today
Microsoft Outlook ? Operational
90 days ago
100.0 % uptime
Today
GOC Operational
90 days ago
100.0 % uptime
Today
Webfax Operational
90 days ago
100.0 % uptime
Today
HN Rewards Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
May 18, 2024

Unresolved incident: Scheduled Maintenance Announcement.

May 17, 2024

No incidents reported.

May 16, 2024
Due to a vendor (COPACO) issue, Members are unable to reach the Paraguay Contact Center.
Resolved - This incident has been resolved.
May 16, 21:21 PDT
Investigating - We are troubleshooting the issue on high priority.
May 16, 05:39 PDT
May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024
Scheduled Maintenance Announcement
Completed - The scheduled maintenance has been completed.
May 12, 06:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 20:30 PDT
Update - We will be undergoing scheduled maintenance during this time.
May 8, 11:25 PDT
Update - We will be undergoing scheduled maintenance during this time.
May 8, 11:22 PDT
Scheduled - MyHerbalife will undergo maintenance on Saturday, May 11, 2024 starting at 8:30 p.m. PT for approximately 10 hours. During this maintenance window, Volume for placed orders won't reflect on BizWorks and My Account. Promotions (free freight/free SKU/cash vouchers) won't be applied even if they're eligible. Payment Services won't be available during the downtime.
May 8, 11:21 PDT
May 11, 2024
May 10, 2024
There is a delay in processing volume points allocation in the Bizworks application
Resolved - This incident has been resolved.
May 10, 04:26 PDT
Investigating - The issue is being currently investigated.
May 9, 18:33 PDT
May 9, 2024
May 8, 2024

No incidents reported.

May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.

May 5, 2024
Scheduled Maintenance Announcement
Completed - The scheduled maintenance has been completed.
May 5, 06:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 20:30 PDT
Update - We will be undergoing scheduled maintenance during this time.
May 3, 14:33 PDT
Scheduled - MyHerbalife will undergo maintenance on Saturday, May 4th at starting at 7:00 p.m. PT and is expected to conclude on Sunday, May 5th at 6:30 a.m. PT.
During this maintenance window, Volume for placed orders won't reflect on BizWorks and My Account. Promotions (free freight/free SKU/cash vouchers) won't be applied even if they're eligible. Payment Services won't be available during the downtime.
May 3, 12:24 PDT
May 4, 2024
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Herbalife Nutrition Status
Herbalife Nutrition
Scheduled Maintenance Announcement
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 2024 - 21:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
May 18, 2024 21:00 - May 19, 2024 01:00 PDT
Scheduled - MyHerbalife will undergo maintenance on Saturday, May 18, 2024, starting at 7:30 p.m. PT. The maintenance window is expected to last approximately 11 hours and 30 minutes. During this period, Volume for placed orders will not be reflected in BizWorks and My Account. Additionally, promotions (such as free freight, free SKU, or cash vouchers) will not be applied, even if they are eligible. Payment services will be unavailable during the downtime and HL1 - Core Commerce application will be unavailable.
May 18, 2024 21:00 - May 19, 2024 01:00 PDT
Uptime over the past 90 days. View historical uptime.
Account Login Operational
90 days ago
100.0 % uptime
Today
Online Ordering ? Operational
90 days ago
99.99 % uptime
Today
MyHerbalife Under Maintenance
90 days ago
99.99 % uptime
Today
Online Application ? Operational
90 days ago
100.0 % uptime
Today
Receipting ? Operational
90 days ago
99.85 % uptime
Today
Point of Sale (POS) ? Operational
90 days ago
99.99 % uptime
Today
BizWorks Reports Under Maintenance
90 days ago
99.85 % uptime
Today
GoHerbalife Operational
90 days ago
100.0 % uptime
Today
Sales/Call Center Operational
90 days ago
95.71 % uptime
Today
HN MyClub Operational
90 days ago
99.99 % uptime
Today
Online Training/HNGrow ? Operational
90 days ago
100.0 % uptime
Today
Microsoft Outlook ? Operational
90 days ago
100.0 % uptime
Today
GOC Operational
90 days ago
100.0 % uptime
Today
Webfax Operational
90 days ago
100.0 % uptime
Today
HN Rewards Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
May 18, 2024

Unresolved incident: Scheduled Maintenance Announcement.

May 17, 2024

No incidents reported.

May 16, 2024
Due to a vendor (COPACO) issue, Members are unable to reach the Paraguay Contact Center.
Resolved - This incident has been resolved.
May 16, 21:21 PDT
Investigating - We are troubleshooting the issue on high priority.
May 16, 05:39 PDT
May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024
Scheduled Maintenance Announcement
Completed - The scheduled maintenance has been completed.
May 12, 06:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 20:30 PDT
Update - We will be undergoing scheduled maintenance during this time.
May 8, 11:25 PDT
Update - We will be undergoing scheduled maintenance during this time.
May 8, 11:22 PDT
Scheduled - MyHerbalife will undergo maintenance on Saturday, May 11, 2024 starting at 8:30 p.m. PT for approximately 10 hours. During this maintenance window, Volume for placed orders won't reflect on BizWorks and My Account. Promotions (free freight/free SKU/cash vouchers) won't be applied even if they're eligible. Payment Services won't be available during the downtime.
May 8, 11:21 PDT
May 11, 2024
May 10, 2024
There is a delay in processing volume points allocation in the Bizworks application
Resolved - This incident has been resolved.
May 10, 04:26 PDT
Investigating - The issue is being currently investigated.
May 9, 18:33 PDT
May 9, 2024
May 8, 2024

No incidents reported.

May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.

May 5, 2024
Scheduled Maintenance Announcement
Completed - The scheduled maintenance has been completed.
May 5, 06:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 20:30 PDT
Update - We will be undergoing scheduled maintenance during this time.
May 3, 14:33 PDT
Scheduled - MyHerbalife will undergo maintenance on Saturday, May 4th at starting at 7:00 p.m. PT and is expected to conclude on Sunday, May 5th at 6:30 a.m. PT.
During this maintenance window, Volume for placed orders won't reflect on BizWorks and My Account. Promotions (free freight/free SKU/cash vouchers) won't be applied even if they're eligible. Payment Services won't be available during the downtime.
May 3, 12:24 PDT
May 4, 2024
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